IVR (Interactive Voice Response) :
Virtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a personal telephone number where your customers can call 24×7. Customers calling to your number are greeted with a message customized specially for you and can select Channels (Simultaneous Incoming calls) set by you to speak with concerned person, leave a voicemail or send a fax to you!
Number Choices
Shoot SMS allows you to use your own existing number for Hosted IVR and it will be activated in 60 seconds. You may change your number any time.
Welcome Message
You will use customised welcome message for your clients as per your requirement. It will give a great experience to your customers.
Multiple Extensions
We will provide multiple extensions on a single IVR number , due to this you will get more results. IVR improves your business & customer satisfaction
SMS and Email Notification
Get real time notification via SMS and Emails, we also store all number to your web control panel for further access & bulk sms broadcasting.
Voice Mail
Every call is important. You will get real time notification of all the calls which are missed, through Emails . You will never miss any call with our service.
Call Forwarding
We allow to send all you promotional SMS with sender Id. Shoot SMS introduces an Enterprise route to send promotional SMS with sender id.
Music on Hold
We have a customised system in IVR, you may hold the music system as per your requirement. This feature allows to keep your customers on the line.
Real Time Reporting
You can easily get complete report of all calls in web based control panel for detailed analysis of IVR. Track your statistics & reports in real time.
Intelligent Call Routing
Intelligent call routing gives you the flexibility to route calls according to your business needs, making sure the right steps can respond wherever they are.
Benefits of IVR :
IVR allows a computer to interact with human. IVR boost your business and put a positive response on your customers. IVR enables sales, support and marketing team to build their own Cloud Infrastructure in minutes. IVR system brings beauty in your business and creates a positive image in market. Greet your costumers with a well professionally recorded welcome voice message. Build an image of a large company.
Customer Experience
You will get all experiences & feedback of clients through IVR.Through this you can optimise client's experiences. It will surely improve your business.
Web panel
Shoot SMS offers you a user friendly web based panel. You can check all your status using web-based panel and you can operate it from everywhere.
Lead Generation
Beauty of IVR is; It provides a specific way for the clients for selecting their services as per thier requirement. Generate leads for your business.
Flexibility
IVR is much flexible than normal numbers. You can forward your call from a number to any other number, like a cell phone, landline or IP phone.
Brand Image
IVR number is a good reflection of your business and it gives a good impression of your business. It will improve visibility of your brand image.
Cost Effective
We commit to provide best pricing in industry. There are no no extra charge & hidden charges. This is a one stop solution matching the common needs or all the clients.
Time Saving
Reduce idle time in your call center with outbound campaign management. IVR service will save your time & allows you to manage your time.
Voice Recording
In hosted IVR system Dove provide you voice recording facility as per your requirement. You can manage & delete these recorded calls anytime.
Automatic System
IVR allows your clients to resolve their own problems and obtain the information they are searching for, without speaking with a professional
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help@shootsms.in